| Q |
How do I get my
domain name approved? |
| A |
Once you decide on a domain name for your
site, EMAIL
your domain name to Jane and she will advise you of approval or denial within 48 hours.
Your domain name cannot contain the phrase Revolving Ads Depot or any derivative of it. It
must be your own unique name.
|
| Q |
What payment
processors should I use? |
| A |
The more ways you give people to pay the
more sales you will make. We recommend you accept credit cards and alertpay at a bare
minimum. If you don't have these you can get a third party credit card processor at 2Checkout and you will be
able to accept visa, mastercard, amex, and discover. You can get an alertpay account at Alert Pay. When
you can afford to we recommend you get an Authorize net account to process credits cards.
The fees are lower, the money gets deposited in your account daily. You do need your own
bank merchant account for this but it is worth it. Note: The RAD Script is not setup to
receive paypal payments. Paypal is only accept sites with physical products these days.
You can pay commissions via Paypal and we have added this to the admin commission module.
|
| Q |
What support is
available? |
| A |
We will provide easy to follow Camtasia
videos that show you how the site works. Yoi will be able to watch over my shoulder as I
show you how to do everything you need to know. Each video will be labeled, short and
available online. We are creating these videos now.
|
| Q |
What warranties are
available? |
| A |
We provide script bug support free for the
first 6 months after installation. This warranty applies only if there are no changes or
modifications made by you or any outside entity.
|
| Q |
What hosting specs
do I need to run this script on my domain? |
| A |
Your domain should be hosted by a hosting
company that has the core elements below on their servers. Most good hosting companies
have these installed. We recommend Host
Gator because they are business owner friendly.
- Linux Based Server
- Apache Web Server
- PHP version 5
- MySQL version 5
- Ability to run Cron Jobs
- Additional Classes installed for PHP:
Pear DB
Pear Mail
Pear Mail_Mime
Pear Net/POP3
- Should allow email via standard PHP 'mail' function
|
| Q |
When will my script
be installed? |
| A |
Scripts are scheduled for installation the
moment the full or final payment is received. We will advise you of the date by email when
the install will start and again when it has been completed and we have tested it. The
faster you order, the earlier your installation will be completed. This is on a first
come, first served basis.
|
| Q |
What is your policy
on refunds? |
| A |
If you cancel your order before we install
the script we will refund your payment, less the fees our payment processor charges us.
Once the script is installed no refunds will be available. You are purchasing the script
as is. It is up to you and your advertising and marketing methods to make it profitable
for your business. In the event you iniate a refund or chargeback of any kind your script
will be disabled remotely and you will lose all access to it.
|
| Q |
What does purchasing
a license mean? |
| A |
Purchasing a license means you have the
right to operate the script on one website or one domain name. You do not have the right
to copy, reverse engineer, or resell the script to anyone else in it's existing form or
any modified form. If you fail to comply with this we will disable your script remotely
and you will lose all access to it and the money you paid for it.
|
| Q |
What happens if I
want any modifications or items added? |
| A |
You are purchasing the script as is. We do
not recommend modifications as any additions can affect the way other parts of the script
functions. However, if the modifications can be done, they will be considered add-ons and
will be charged accordingly at the current market rate.
|